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Staff Management

Manage your workforce better for seamless retail operations.

Staff Management BNr

Optimized staff management for better customer service

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Ensure smooth operations and give exceptional customer experience by managing your staff with Workforce Management AI powered insights. Know how your staff is performing, track attendance and task allocation. Make sure that the resources are where they are needed the most to give the best customer experience.

Our holistic view to challenges

Challenges

Unmonitored staff behavior

Inefficient staff allocation

Operations become inefficient due to understaffing or overstaffing Without real-time insights.

Smart workforce distribution

Smart workforce distribution

Monitor foot traffic and sales pattern to allocate staff effectively and ensure appropriate staffing at peak hours. Smart workforce management allows for agile resource deployment during busy times.

Limited performance tracking

Limited performance tracking

Traditional management methods do not give the complete picture to assess the staff performance.

AI-powered performance insights

AI-powered performance insights

Track active hours, at-work presence, idle time, etc. to optimize the efficiency of the staff using employee performance analytics.

Features

Attendance and inconsistencies

Attendance and inconsistencies

Manual attendance tracking leads to errors. It also leads to buddy punching and even compliance issues.

Automated attendance validation

Automated attendance validation

Attendance tracking system by AI-based facial recognition and entry validation makes sure that tracking and adherence is accurate.

Unmonitored staff behavior

Unmonitored staff behavior

Unengaged employees, excessive phone usage and away time adversely impacts customer experience.

Behavior monitoring

Behavior monitoring

Employee engagement tracking helps monitor idle time, excessive phone usage and prolonged absence to ensure staff remains available for customers.

AI-driven staff scheduling and task allocation reduces labor costs by up to 15% while improving employee satisfaction.

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Who benefits from Staff Management solutions?

Resource planning and task allocation is important in every industry, but it’s much more important in customer-facing domains. Staff Management is useful for:

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  • Retails chains
  • Supermarkets
  • Quick-service restaurants
  • Shopping malls

How it works?

process
Data collection & integration

Data collection & integration

Data around staff movement, attendance and performance is captured through surveillance systems. It is as part of automated workforce management.

Model training & deployment

Model training & deployment

AI model is trained to analyze productivity patterns and detect inefficiencies. It provides insights using employee performance tracking.

Real-time monitoring

Real-time monitoring

Receive instant alerts on idle time, absenteeism and peak-hour requirements. It is for proactive management through Automated workforce scheduling.

Optimization & reporting

Optimization & reporting

Use workforce optimization solutions and AI generated reports to refine workforce strategies and enhance staff performance. It is possible with employee scheduling AI.

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